Privacy notice
Understand how
information is used.
This notice covers the Greymatter Collective website, its locally saved learning tools and enquiries sent through the published business email address.
Website information reviewed: 4 October 2026
Who we are
The Greymatter Collective is the public name of The Greymatter Collective (Pty) Ltd, a South African company registered under number 2020/139827/07.
Who to contact
Information Officer: Earle Hilton Drury
Email: earle@greymattercollective.org
Telephone: 082 554 7704
Information Regulator registration number 2026-068311, registered 2 October 2026. Describe your privacy question or information request and how we can reply. See our data protection policy for the wider information-management commitments.
Information and purposes
| When | Information involved | Purpose and choice |
|---|---|---|
| You visit a page | Your browser requests the page and its assets. Hosting infrastructure receives technical request information, such as an IP address and browser request details. | Delivering and operating the website. A page cannot be delivered without a request to its host. |
| You use a learning tool | Choices, notes, plans and reviews, depending on the tool. | Supporting your activity and, where enabled, restoring it in that browser. See Saved work & your device for each tool’s controls. |
| You send an enquiry | Your email address, message, contact details and anything you attach. This comes from you or the person corresponding on your behalf. | Reading and responding to your enquiry and discussing the proposed work. The email link opens your email application; it does not send a message automatically. |
| You prepare a complaint or learning appeal | The reply details, programme or service, description and requested outcome you enter in the form. | Preparing an email draft in the current page. The form does not store entries or submit them to Greymatter. If you choose to send the email, its contents become correspondence used to handle your concern. |
| You share or export work | The notes or output you choose to copy, download, print or send. | Your chosen destination controls its copy. Sharing with a coach, facilitator or manager is a separate action you decide to take. |
You can browse the public site without providing a name or creating an account. Share only the details needed for an enquiry. Without a reply address or enough context, a useful response may not be possible.
Website technology
The main website’s application code uses local browser storage for saved learning work. The two presentation labs use current-tab memory unless you enable device saving. Leadership Mirror keeps responses and results only in the active page while you use the Mirror and its learning articles; refreshing or leaving clears them. It does not save responses in browser storage or send them to a service. The reviewed main-site code does not add advertising pixels, behavioural analytics, tracking cookies, embedded third-party media or a server-side enquiry form. Its fonts and learning scripts are served with the website.
Browser storage is separate from hosting. Hosting services still process page requests and may keep technical logs. A local note is not automatically emailed or uploaded to a tutor, coach or manager. The three tools on separate Greymatter subdomains also use localStorage. Forward Student saves visits and choices automatically; written plans and reviews have save controls. Forward and Coaching Workspace use explicit save controls. Read their in-tool privacy information alongside this page.
Learning work across the ecosystem
The following inventory comes from the same Product Canon as the hub and saved-work page. It covers all 14 current products. Learner writing is not automatically submitted to Greymatter, a manager, tutor, coach or employer.
- Career Direction — Automatic localStorage.
- Leadership Mirror — Active page memory while moving within Leadership Mirror and its learning pages. Refreshing or leaving clears it. No localStorage, sessionStorage or IndexedDB.
- KSVA for Career & Growth — Automatic localStorage.
- Training Needs Analysis — Automatic localStorage.
- Forward Student — LocalStorage: visits and choices save automatically; use Save for written plans and reviews.
- Forward — LocalStorage when you choose Save or submit a plan / review. Unsaved drafts stay in the current visit.
- Priorities — Automatic localStorage.
- Teamwork Lab — Automatic localStorage.
- Think. Present. — Current-tab memory by default; opt-in localStorage draft.
- Presentation Lab — Current-tab memory by default; opt-in localStorage draft.
- Find a Better Way — Automatic localStorage.
- Career Launch — Automatic localStorage.
- Coaching Workspace — Save controls write to localStorage. Unsaved writing remains in the current visit. On first opening, existing earlier Coaching Compass data may be copied automatically to the current key; the earlier copy is retained until deletion.
- Build Your PDP — Automatic localStorage.
Avoid names and unnecessary identifying, confidential or sensitive information. Describe the situation rather than documenting private personal details.
For the exact stored keys, export and removal controls, see Saved work & your device. Notes remain separate across products and site addresses.
Sharing and service providers
Visiting the website involves its hosting provider. Sending an email involves your email service and the recipient’s email service. Following an external link takes you to a separate service with its own privacy terms. The learning tools do not automatically make your written reflections available to other learners or to a facilitator.
For a project involving learner, client, employee or supplier records, ask for the information arrangements for that engagement before providing records. Do not treat this website notice as a description of every partner’s systems or a substitute for project-specific information.
Location, retention and security
Browser notes stay in the browser profile and site address where they were saved until removed by you, the tool’s controls or the browser. There is no automatic expiry in the reviewed main-site saving code. Private browsing, storage limits and browser clearing can remove work sooner.
Organisation-held service records are electronic only. Earle Hilton Drury is the sole authorised organisational user. The identified business services are Microsoft OneDrive Personal and Google Workspace; the head confirms two-factor authentication and provider-offered cloud encryption. Business information is used for service delivery, not sale or an independent data-sharing purpose.
Relationship records are normally retained for five years after the relationship concludes, subject to longer statutory requirements. Records are then removed from active storage and placed in temporary deletion for approximately 30 days before removal from recoverable account storage. Provider-level backups, logs and legally retained copies follow the applicable service terms and may take longer to erase.
The website uses OpenAI Sites with Cloudflare delivery. Hosting, storage and communications services may process information internationally, including outside South Africa. Exact account-specific storage countries and technical-log retention are not claimed. The PAIA manual describes the confirmed practices and links the published provider arrangements.
The published site uses HTTPS. Local browser storage is not a private vault: someone using the same browser profile may be able to read it. Keep independent copies where needed and protect your device and exported files. No method of transmission or storage is risk-free.
Your choices and information requests
You can ask about personal information held about you, request access or correction, or raise a request for deletion or an objection to processing where applicable. Email the business contact above with enough detail to identify the matter. Identity or authority may need to be checked proportionately; do not send an identity-document copy with an initial general enquiry.
For locally saved notes, use the relevant tool’s reset or clear control, or your browser’s site-data settings. Greymatter cannot recover a browser-only copy from a central learner account. For records held by the organisation, use the access-to-information guidance.
Young people and sensitive information
The student tools can be used without entering a name or contact details. Use fictional names or general descriptions in examples. Do not enter identifying information about children, health details, disciplinary records, or confidential information about other people. A school, guardian, facilitator or commissioning organisation should clarify its own responsibilities before collecting or sharing learners’ work.
Questions or complaints
You can raise a concern with Greymatter at the email address above. You can also contact South Africa’s Information Regulator or use its eServices portal for privacy or access-to-information complaints. The Regulator publishes current forms and contact details.