Needed at 10:00 today
Check the induction guide
New starters need the guide for their first session. A missing instruction could stop them taking part.
Greymatter Collective · At Work
30–35 minutes · self-guided · save and return
1 of 6 · Understand
01 · Small idea
A request can sound urgent without needing to come first. Before deciding, ask what happens if it waits.
“I need this urgently.”
“What changes if this waits?”
Your decision can change when new information appears.
2 of 6 · See it
02 · Example
It is 09:00. Two requests arrive. These are different tasks from the practice that follows.
Needed at 10:00 today
New starters need the guide for their first session. A missing instruction could stop them taking part.
Needed next week
The poster is for next week. No one needs to use it this morning.
Check the guide first: people need it this morning. Confirm the poster’s deadline and agree when you will update it.
If the poster were needed for a campaign going live now, that new information could change your decision.
3 of 6 · Try it
03 · Practice · Choose first
Use only the information you have now. Choose which task you think should come first. Select your first three tasks in order.
There is no need to find a perfect answer. You will receive more information later and can change your decision.
A sentence or two is enough. What did you use to decide?
Choose three tasks and give a short reason to see the next part.
3 of 6 · Try it
03 · Practice · Get more information
Priorities can change when you learn more about deadlines, consequences, dependencies or impact. Open all six items.
0 of 6 items explored.
Your initial choice may change or stay the same. Explain which information supports your choice.
Explore all six tasks and explain which detail matters to continue.
3 of 6 · Try it
03 · Practice · Decide again
You now have more information. Set the order that makes the most sense to you now. Use the arrows to order all six tasks.
Start at 09:07. Your only fixed commitment is the project meeting, 11:00–11:30. Use the time estimates on the cards and keep each task in one block. If a task will not fit before the meeting, start it afterwards.
Real work is less predictable. For this exercise, these assumptions let you check whether your order fits the available time.
Use specific deadlines, consequences and time estimates. Say where you will fit the longer report.
Prioritising is more than putting tasks in order. Good priority decisions depend on the information available at the time.
Deadlines matter, but so can consequences, dependencies, impact and what becomes harder if something is delayed.
Changing a priority because important new information appears can be good judgement.
Use these questions to check the decision you have already made. The questions are not a formula and they do not make the decision for you.
Adjust the order above if needed, then review it again. Keeping a workable order is fine; explain your reasoning.
Review your current order and explain what you will change or keep.
3 of 6 · Try it
03 · Practice · A changed situation
For this part, use the situation below, whatever order you chose earlier. Interruptions have reduced your working time.
Message from your manager
What would you do first? Choose an approach, then write the message you would actually send.
Use your own words. You will see guidance after your first attempt.
Choose an approach and write your first message to see the review guidance.
You have 40 minutes before the project meeting. The two unfinished tasks also need 40 minutes. Attending the full call leaves only 10 minutes for them before 11:00.
Your writing is not automatically scored. Use the checks below to review whether someone could act on your message.
“I can finish the survey figures by 10:35 for the 10:45 deck. Could I join the call at 10:35? With our 11:00–11:30 project meeting, that would move the onboarding numbers to 11:55. Would that still give you enough preparation time for 13:00, or should I keep the 11:30 deadline and get the call notes from someone else?”
This proposes a later arrival and a deadline change; neither is agreed yet. Another workable response might arrange cover for the call. Choose an option that fits the actual need.
Improve your first attempt using the checks. If it already works, keep it and explain why below.
Write a final message and a short reflection to continue.
4 of 6 · Make it yours
04 · Personal application
Now use the same thinking with your own work. Enter two tasks that deserve your attention. You can add a third task to compare. Use general descriptions rather than confidential details.
You are building:
Your two priorities and the reasons behind them.
Use the arrows to change the order. Check that the work fits your available time.
Why is your second task important, but not first? Explain what will wait and who needs to know. If you need a deadline or priority confirmed, say who you will ask.
Choose a specific moment for each, such as your next planning session and the end of that workday.
Use at least two tasks. Complete their details, your trade-off, when you will use the plan and the time check. “Unknown — ask…” is useful where you need more information.
04 · Personal application · Use your plan
Put these priorities into your real work. Protect the time or attention they need before allowing less important tasks to take over.
For example, block time, start the first task, communicate what will wait, delay or delegate a task, or clarify what another task depends on.
You made a priority decision with limited information, received new information and decided whether your priorities should change.
Prioritising is not simply making a list.
A useful priority decision considers what matters now, what could happen if something is delayed, what other work depends on it and what information could change the decision.
Changing a priority after receiving important new information is not necessarily a mistake. It can show that you are responding to evidence.
Real work changes. New deadlines, dependencies and consequences appear. Strong prioritisation means being able to explain why something deserves attention now and knowing when that decision should change.
What information would make me change this priority?
Use the two priorities you selected in your real work.
Pay attention to whether your decisions help you make progress on what matters most.
5 of 6 · Explore · Optional
05 · Optional deeper reading
You can explore the checks below or go straight to your review after using your plan.
These checks help you explain a decision. They do not produce one fixed order for every situation. Return to them when a deadline, dependency or consequence changes.
06 · Review what happened
6 of 6 · Review
Return after you have used your priorities in real work. Use what happened to decide whether your original priority decisions still make sense.
What worked? What changed? What new information appeared? Would you make the same decision again? Use one concrete example.
Use the same decision process again with different tasks. Decide which task should come first, then check impact, deadline, dependency, effort and what will wait.
This section is complete. You can return to any stage.
Use what happened to decide whether to keep your priorities, change them, protect your time differently or gather more information. Use the same decision process again when your work changes.
About this lab
For people who are newer to work or taking on more responsibility. Work through five activities at your own pace. You can revisit earlier stages as you go.
After using your real-work plan, return to your reflection and record what happened. For help preparing the conversation itself, try Forward.
The lab offers timing feedback and examples. It does not automatically judge the quality of your written reasoning or certify competence.
Learning approach
Begin with one small idea and an example using different tasks. Then make your own initial decision before the detailed guidance appears. Examine evidence, check your plan, refine a message and apply the thinking to your own tasks. Optional reading is available before you return to review what happened.
These design choices draw on research about explanatory questions, feedback that informs revision, and practice across contexts and over time. Applying those principles here is a design judgement; the lab has not yet been evaluated for improvements in workplace performance.
These are broader research syntheses, not evaluations of this lab.