Trainer selection & development policy
The right expertise.
Thoughtful facilitation.
Select and support trainers who can connect subject knowledge with the people and outcomes a programme serves.
Selection criteria
Trainer selection considers the requirements of the particular programme, its audience and intended learning outcomes. We consider relevant subject knowledge, practical or professional experience, appropriate qualifications or credentials where required, and the ability to facilitate learning clearly and fairly.
Selection should also consider the trainer’s approach to accessibility, learner support, professional conduct and the responsible handling of learner information. Programme-specific assessor or moderator requirements are checked where they apply.
Preparation for delivery
Before delivery, trainers should be familiar with the programme outcomes, learning materials, facilitation plan, assessment criteria where applicable, learner-support arrangements and relevant quality, complaints and data-protection procedures. Any support or development needs should be identified and addressed in the delivery arrangements.
Review and development
Trainer performance is reviewed through learner feedback, delivery review and assessment or moderation findings where relevant. The review identifies strengths, concerns and improvements to materials, facilitation or support. Feedback informs ongoing development and future trainer selection.
Trainers are expected to communicate within their expertise, respect different participant circumstances and disclose a relevant conflict of interest.